Product Purchase and Delivery
To purchase premium products and download free products, you have to create a free account JoomXone.com. Since all our products are digital products, Free products are directly downloadable at your download section without using online payments or card information, just you ahve to login before Adding to Cart or Download. If you purchase a product, you have to make on online payment through PAYPAL or Card we support. You will also get it at your download section after making payment and placing order successfully. You will get an invoice of the purchased/ free downloaded product at your registered email. So please provide valid email address.
Your Account information will be emailed to the email address. There are some cases that your payment is not successfully done and then we have to review and process download information manually. So, delays can be as long as 1 hr up to 24hrs depending on the situation and extent of investigation required after a fraud alert has been activated. Our system may saves all downloads made by user
Yes, you are allowed to customize/modify any of our products according to your requirements. However, please note that before you modify, check documentation page and ask us on the forum if there is an easier and better way to achieve what you want to do.
You should not use the JoomXone's products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws) as well as the laws of European Union and International law. In particular, it is prohibited to use our templates for pages that promote: violence, terrorism, hard pornography, racism, vulgarity content or warez software links. You cannot to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by JoomXone.
You cannot also redistribute or release any of our products under a General Public License (GPL). All template XML copyright data must remain as is when purchased, you agree not to edit this information in any way. You cannot place any of our commercial products (Extensions), modified or unmodified, on CD, website or any other medium. You also shall not offer them for redistribution or resale of any kind without prior written consent from our company.
Once you have downloaded our product and get problem/error to configure, you may raise a support ticket and explain in detail. and we will do our best to resolve your issue. We will try provide a solution via the forum for smaller bug fixes, after which we will update the core package. If your support requires additional modification of the module or plugin then you have two options:
- Wait for further development of the product.
- Let us know for customization
Please check also our Support policy section when we described details about our support.