Get to Know

Most Commonly Asked Questions

Can I get free support?
Yes, you can get free support if you are a customer of JoomXone. If you purchase or download any free or paid extension from JoomXone, You can ask for free support for that extension by posting at our support forum or by contacting us. Our support team will talk to you and try to solve the issue.

However, if your support problem differs than the functions of that extension, or if you need customization or newly addional of features, you have to pay for that.
How long I can get support?
Can I get refund?
Do you develop custom Joomla Extensions?
Can I use JoomXone extensions for my clients?
How to download extensions?
I have placed order successfully, how can I download the extension?
Can I trust providing my site credentials to support team?

Why JoomXone?


Quality Joomla Extensions

All the extensions are developed ensuring the maximum quality, by highly experienced Joomla developer.

Unlimited Usage

You can use our extensions for unlimited domains/websites. Also you can use for your client's website

One Time Payment

You have to pay one time for any premium extension, and you get life-time support/updates as long as Joomla supports

Free Support

We have dedicated support team to communicate with customers and provide free support.

Priority Support

We have Priority Support system for urgent solutions. Sometimes It might be paid based on requirements

Get Full Refund

We have a refund policy. We are offering 15-days money back guarantee based on policy
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